Yea, Oren’s initial comment does seem to suggest that Lily is solely to blame (not sure if that was how he meant it to be read, though).

And yes, I agree; some of Lily’s post are (in my opinion) provocative. That is one component, but the other component (as you also mention) is people readily jumping onto posts and reacting and whatever. If neither of those things existed (a provocative post/people eager to react) this probably wouldn’t happen.

I think you’ve done well at encouraging a more positive environment here. Anything more would probably seem like imposing on others.